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Office information & Contact information

Office information & hours:

    • 98C Rue de l'Évêché, 13002 Marseille, France
    • Phone: +334 65 95 04 59
    • Open 9AM-5PM CET, Monday-Friday: https://www.timeanddate.com/worldclock/france/marseille
    • ProTubeVR observes all French Public Holidays: https://publicholidays.fr/2025-dates/
    • Orders are fulfilled and e-mails checked during office hours only.
    • Orders are ship within 1-2 business days from time of placing order.
    • Average response time for e-mails and support tickets is within 1 working day.

    E-mail addresses:

      • Customer support: support@protubevr.com
      • Business & marketing (including Content Creators, E-sports, Affiliates, Arcade, etc.): business@protubevr.com
      • Defense & armed professionals: defense@protubevr.com
      • Other contact: contact@protubevr.com

      Note: the time it takes to ship orders and respond to e-mails and support tickets increases during the holiday season.

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