Orders
Placing Orders
Where are your products shipped from? France is the origin country for all orders. ProtubeVR sh...
Import Fees
Import Fees: Do I need to pay Import duties on my order? If your government charges import dut...
Discounts
How do I save money on my purchase? We offer a one time use 10% discount code for signing up to...
Payment Methods
What currencies and payment methods do you accept? We currently accept and display EUR, USD, an...
Shipping Checkout
Why can't I select my address/postal code on checkout? Some address types or postal codes are n...
Shipping Times
How long until my order ships? Within 2 workdays typically once payment has been processed. Wir...
Order Statuses
Order Statuses Payment Process: Awaiting (any payment): Payment is being processed, can take ...
How to Make a Return
How to Make a Return: This webpage covers all information regarding returns. You have 30 days ...