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MagTube Gunstock Tutorials

Updated 2 months ago by jon

MagTube Upgrade (discontinued Classic ProTube to MagTube upgrade)

MagTube Gunstock Tutorials

UPGRADE PROTUBE TO MAGTUBE Hello, fellow gamer! If you are reading this, you are will...

Updated 2 months ago by jon

Gunstock MagTube ForceTube Switch Side EN FR

MagTube Gunstock Tutorials

MAGTUBE & FORCETUBE GUN STOCK RIGHT TO LEFT SWITCH SIDE Hello, fellow gamer! If yo...

Updated 2 months ago by jon

Basic troubleshooting & tips

MagTube Gunstock Quick Start Guide

1.     If the MagTube feels wobbly or 'loose', tighten the various joints using the larger of the...

Updated 2 months ago by jon

Important information for Meta Quest (any model) users

MagTube Gunstock Quick Start Guide

1.     Being inside out tracking, the sensors on both controllers need to be visible by the heads...

Updated 2 months ago by jon

Using your MagTube for the First Time

MagTube Gunstock Quick Start Guide

Using your MagTube for the first time: 1.     The first thing you will need to do is adjust/alig...

Updated 2 months ago by jon

Setting up the MagTube

MagTube Gunstock Quick Start Guide

Setting up the MagTube: 1.     Once out of the bubble wrap bag, unfold the MagTube. If the tubes...

Updated 2 months ago by jon

Getting Started

MagTube Gunstock Quick Start Guide

Getting Started (no ProStraps): 1.     After unboxing, the first thing you need to do is get the...

Updated 2 months ago by jon

MagTube Gunstock FAQ

MagTube Gunstock Frequently Asked Questions

Are the mounts magnetic? Yes. We haven't sold fastened in many years. We only sell magnetic gun...

Updated 2 months ago by jon

Support Customer Service

General FAQ Support

How do I contact you about an issue or a question? To contact us directly, go through this supp...

Updated 2 months ago by jon

How to Make a Return

General FAQ Orders

How to Make a Return: This webpage covers all information regarding returns. You have 30 days ...

Updated 2 months ago by jon

Order Statuses

General FAQ Orders

Order Statuses Payment Process: Awaiting (any payment): Payment is being processed, can take ...

Updated 2 months ago by jon

Shipping Times

General FAQ Orders

How long until my order ships? Within 2 workdays typically once payment has been processed. Wir...

Updated 2 months ago by jon

Shipping Checkout

General FAQ Orders

Why can't I select my address/postal code on checkout? Some address types or postal codes are n...

Updated 2 months ago by jon

Payment Methods

General FAQ Orders

What currencies and payment methods do you accept? We currently accept and display EUR, USD, an...

Updated 2 months ago by jon

Discounts

General FAQ Orders

How do I save money on my purchase? We offer a one time use 10% discount code for signing up to...

Updated 2 months ago by jon

Import Fees

General FAQ Orders

Import Fees: Do I need to pay Import duties on my order? If your government charges import dut...

Updated 2 months ago by jon

Placing Orders

General FAQ Orders

Where are your products shipped from? France is the origin country for all orders. ProtubeVR sh...

Updated 2 months ago by jon

Office information & Contact information

General FAQ Basic ProTubeVR information

Office information & hours: 98C Rue de l'Évêché, 13002 Marseille, France Phone: +334 65 95 ...

Updated 2 months ago by jon

ProTas Instructions

ProTas Joystick Tutorials

PROTAS JOYSTICK Hello, fellow gamer! If you are reading this, you are willing to in...

Updated 2 months ago by Sephooth