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MagTube Upgrade (discontinued Classic ProTube to MagTube upgrade)
UPGRADE PROTUBE TO MAGTUBE Hello, fellow gamer! If you are reading this, you are will...
Gunstock MagTube ForceTube Switch Side EN FR
MAGTUBE & FORCETUBE GUN STOCK RIGHT TO LEFT SWITCH SIDE Hello, fellow gamer! If yo...
Basic troubleshooting & tips
1. If the MagTube feels wobbly or 'loose', tighten the various joints using the larger of the...
Important information for Meta Quest (any model) users
1. Being inside out tracking, the sensors on both controllers need to be visible by the heads...
Using your MagTube for the First Time
Using your MagTube for the first time: 1. The first thing you will need to do is adjust/alig...
Setting up the MagTube
Setting up the MagTube: 1. Once out of the bubble wrap bag, unfold the MagTube. If the tubes...
Getting Started
Getting Started (no ProStraps): 1. After unboxing, the first thing you need to do is get the...
MagTube Gunstock FAQ
Are the mounts magnetic? Yes. We haven't sold fastened in many years. We only sell magnetic gun...
Support Customer Service
How do I contact you about an issue or a question? To contact us directly, go through this supp...
How to Make a Return
How to Make a Return: This webpage covers all information regarding returns. You have 30 days ...
Order Statuses
Order Statuses Payment Process: Awaiting (any payment): Payment is being processed, can take ...
Shipping Times
How long until my order ships? Within 2 workdays typically once payment has been processed. Wir...
Shipping Checkout
Why can't I select my address/postal code on checkout? Some address types or postal codes are n...
Payment Methods
What currencies and payment methods do you accept? We currently accept and display EUR, USD, an...
Discounts
How do I save money on my purchase? We offer a one time use 10% discount code for signing up to...
Import Fees
Import Fees: Do I need to pay Import duties on my order? If your government charges import dut...
Placing Orders
Where are your products shipped from? France is the origin country for all orders. ProtubeVR sh...
Office information & Contact information
Office information & hours: 98C Rue de l'Évêché, 13002 Marseille, France Phone: +334 65 95 ...
ProTas Instructions
PROTAS JOYSTICK Hello, fellow gamer! If you are reading this, you are willing to in...