Recently Updated Pages

1.     If the MagTube feels wobbly or 'loose', tighten the various joints using the larger of the...

1.     Being inside out tracking, the sensors on both controllers need to be visible by the heads...

Using your MagTube for the first time: 1.     The first thing you will need to do is adjust/alig...

Setting up the MagTube: 1.     Once out of the bubble wrap bag, unfold the MagTube. If the tubes...

Getting Started (no ProStraps): 1.     After unboxing, the first thing you need to do is get the...

Are the mounts magnetic? Yes. We haven't sold fastened in many years. We only sell magnetic gun...

How do I contact you about an issue or a question? To contact us directly, go through this supp...

How to Make a Return: This webpage covers all information regarding returns. You have 30 days ...

Order Statuses Payment Process: Awaiting (any payment): Payment is being processed, can take ...

How long until my order ships? Within 2 workdays typically once payment has been processed. Wir...

Why can't I select my address/postal code on checkout? Some address types or postal codes are n...

What currencies and payment methods do you accept? We currently accept and display EUR, USD, an...

How do I save money on my purchase? We offer a one time use 10% discount code for signing up to...

Import Fees: Do I need to pay Import duties on my order? If your government charges import dut...

Where are your products shipped from? France is the origin country for all orders. ProtubeVR sh...

VR Controller Mounts aka Cups compatibility: · Will your cups work with my controller cover? Our...

Controller Tracking: · Do your products interfere with tracking? Our products go through rigorou...