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Customer Support Service

General FAQ Support

How do I contact you about an issue or a question? To contact us directly, go through this support page on the website. When using the form where you submit your order number, support ticket responses will be sent to the e-mail address attached to your order...

Companion App Guide

ForceTube Haptic Gunstock Tutorials

The Companion App creates a backwards compatibility for SteamVR games to have haptic with our devices, such as the ForceTube or the ProVolver. We call this SteamVR compatibility.   What does ...

YouTube Videos

SWINGiT Golf Club Tutorials

Index Magcup Setup EN

Controller Mounts Tutorials

You got your hands on the Index controller mounts (cups), for your gunstock (MagTube, ForceTube, Starter CQB) or Joystick (ProTas).  Installing your Index cups should take 3 minutes.For video setup, you can check our YouTube Playlists. Parts list ___...

Bipod Setup EN

MagTube Gunstock Tutorials

The Bipod allows you to play VR Shooter games with the stability of a real sniper rifle.   Upgrading your Gun Stock with the Bipod should take about 1 minute. ___________________________________________________________________________________________________...

ProSaber Mounting EN

ProSaber Blade Tutorials

You got your hand on one of a ProSabers. With it, you will be able to play in Darth Maul mode in Beat Saber and similar games, or use it a paddle for kayaking.   Mounting your ProSaber should take 10 minutes. Make sure you work in a clear area and be very ca...

ProTas Setup EN

ProTas Joystick Tutorials

The ProTas allows you to increase your comfort while playing flying games or simulators and hold your controllers as if you were in a spaceship or airplane, or even a mecha. Installing your ProTas should take 3 minutes. Make sure you work in a clear area an...

ProVolver Explorer Setup EN

ProVolver Haptic Pistol Tutorials

You got your hand on a ProVolver. With this, you will increase your immersion while playing.The ProVolver allows you to feel the handguns in your games. You can use it with one hand or with two hands with the front extension.  Setting up your ProVolver should...

Starter Shoulder Extension Upgrade EN

Starter CQB Gunstock Tutorials

The Cross-Starter allows you to enhance your Pro/Mag-Starter and increase your comfort while playing, and improve your in-game aim even more precisely than the classic Starter CQB. Upgrading to the Cross-Starter should take you 5 minutes.For video setup, you...

Starter Switch Side instructions EN

Starter CQB Gunstock Tutorials

Here is how to switch the laterality of your Starter CQB.  This process should take 10 minutes.For video setup, you can check our YouTube tutorial Playlists. This tutorial shows right-handed to left-handed. Left-handed to right-handed use the same steps, y...

MagTube Upgrade EN

MagTube Gunstock Tutorials

The MagTube allows you to detach the controllers (and its magnetic cups) from the frame without having to take the controllers off the cups, therefore increasing your comfort while playing.  Upgrading your ProTube to a MagTube should take 10 minutes. Make su...

Gunstock MagTube ForceTube Switch Side EN

MagTube Gunstock Tutorials

MagTube Rifle, with static stock.OrForceTube Rifle, with haptic recoil stock. For either of them, you will need to follow the same following steps to change the trigger hand of your gunstock. The images represent a MagTube with static MK1 Stock, but this is t...

Index Tracking Fix EN

Valve Index Tutorials

INTRODUCTION ________________________________________________________________________________________________________________________________________________ The Knuckles Fix section of the companion app is in a pre-alpha state, and only compatible with user...

Index Magcup Setup EN

Valve Index Tutorials

Index MagCups Setup Hello, fellow gamer!  If you are reading this, you got your hands on the Index MagCups, for your GunStock (MagTube, ForceTube) or Joystick (ProTas).  This is the new version. You just have to clip/unclip it, instead of restrictive mani...

Gunstock MagTube ForceTube Setup EN

MagTube Gunstock Tutorials

You laid your hands on one of our MagTube rifle, with MK1 classic stock or MK2 adjustable stock, or the ForceTube rifle, with haptic recoil stock. For both, you will use the same following steps to build your gunstock. The images represent an MK1 classic stoc...

ProStraps Setup EN

ProStraps Sleeves Tutorials

The ProStraps increase your comfort while playing, allowing you to play with a hand-free feeling. Installing the ProStraps on your controllers should take 10 minutes.  Make sure you work in a clear area and be very careful. Some parts can easily be lost. ...

Haptic Compatibility and VR Games

ForceTube Haptic Gunstock Tutorials

Overview Our haptics products (ProVolver pistol and ForceTube shoulder stock) simulate the recoil of your firearm on your hand and/or shoulder. VR immersion exceeds all expectations.   They replicate weapons from small to heavy firearms, eve...

Companion App Guide

ProVolver Haptic Pistol Tutorials

The Companion App creates a backwards compatibility for SteamVR games to have haptic with our devices, such as the ForceTube or the ProVolver. We call this SteamVR compatibility.   What does ...

ProTubeVR Documentation

General FAQ Basic ProTubeVR information

List of documentation: Gunstock - Haptic ForceTube ProVolver List of compatible games Companion application Gunstocks - Static MagTube Starter Controller mount cups VR Accessories ProTas ProSaber SWINGiT ProS...

ProVolver Elite Setup Guide

ProVolver Haptic Pistol Tutorials

Hello, fellow gamer! If you are reading this, it means that you laid your hand on a ProVolver. You will increase your immersion while playing. We will help you set it up! The ProVolver Elite allows you to feel the handgun in your games. We invite you to joi...