Import Fees
Import Fees:
- Do I need to pay Import duties on my order? If your government charges import duties on incoming shipments from France you will need to pay the fee for the shipment to be cleared to enter your country. Example countries that charge this are Canada and United Kingdom (since Brexit). More information on the bottom of this page
- I'm in country X how much is my Import fee? Hard to say exactly, you can always look it up. We do not provide a list of countries or the fee amounts. Our products are described as "VR Gaming Accessory". These things are subject to change and depend on the total amount of your order. Here are some values as reported by customers with the sources linked for reference:
- For UK: Around £40-45 for MagTube (source: our discord server channel #general-vr)
- For Canada: Around $30 for MagTube (source: our discord server channel #general-vr), around $75 for ForceTube gunstock. (source: our discord server channel #customer-support)
- To directly see the sources, please join our discord and head to the #faq-read-this-first-2025 channel.
- Isn't it misleading to not make import fees more visible?
We follow the universally set standard for how visible this information is, and you will find such information similarly visible on pretty much any other international retail website.
Please note: at type of typing, March 28 2025 USA does not need to pay any import fees!
On Our website where is this information?
- On the website (found at the bottom of every webpage, in the header drop down for Support, etc.): https://www.protubevr.com/en/content/1-shipping-and-duties
- On every product page in the expanded information drop downs
- On check out when selecting a shipping method we have a link for seeing more information regarding shipping and duties (refer to attached images)
- Again on check out, you must agree to terms of sales before ordering. (refer to attached images) The terms of sales are this page: https://www.protubevr.com/en/content/3-terms-of-sales
- In the extensive Discord FAQ: faq-read-this-first-2025
- In the extensive Reddit FAQ: https://www.reddit.com/r/ProTubeVR/comments/1hqz5bf/faq_read_this_first_2025_edition/
- Images referencing and circling such locations can be found below:
