# Basic ProTubeVR information

Basic information about ProTubeVR such as office location, hours, phone number, e-mail contacts, etc.

# Office information & Contact information

**Office information & hours:**


- <span lang="FR" style="mso-ansi-language: FR;">98C Rue de l'Évêché, 13002 Marseille, France</span>
- Phone: +334 65 95 04 59
- Open 9AM-5PM CET, Monday-Friday: [https://www.timeanddate.com/worldclock/france/marseille](https://www.timeanddate.com/worldclock/france/marseille "https://www.timeanddate.com/worldclock/france/marseille")
- ProTubeVR observes all French Public Holidays: [https://publicholidays.fr/2025-dates/](https://publicholidays.fr/2025-dates/ "https://publicholidays.fr/2025-dates/")
- Orders are fulfilled and e-mails checked during office hours only.
- Orders are ship within 1-2 business days from time of placing order.
- Average response time for e-mails and support tickets is within 1 working day.

**E-mail addresses:**


- Customer support: support@protubevr.com
- Business &amp; marketing (including Content Creators, E-sports, Affiliates, Arcade, etc.): business@protubevr.com
- Defense &amp; armed professionals: defense@protubevr.com
- Other contact: contact@protubevr.com

Note: the time it takes to ship orders and respond to e-mails and support tickets increases during the holiday season.

# ProTubeVR Documentation

[![protubevr-orange-web.png](https://help.protubevr.com/uploads/images/gallery/2025-08/embedded-image-4hrnek85.png)](https://protubevr.com/)

### List of documentation:

#### Gunstock - Haptic

<div class="page-content" dir="auto" id="bkmrk-forcetube-provolver-"><div dir="auto">- [ForceTube](https://help.protubevr.com/books/forcetube-haptic-gunstock)
- [ProVolver](https://help.protubevr.com/books/provolver-haptic-pistol)
- [List of compatible games](https://help.protubevr.com/books/forcetube-haptic-gunstock/page/haptic-compatibility-and-vr-games)
- [Companion application](https://help.protubevr.com/books/forcetube-haptic-gunstock/page/companion-app-guide)

</div></div>#### Gunstocks - Static

<div class="page-content" dir="auto" id="bkmrk-magtube-starter-cont"><div dir="auto">- [MagTube](https://help.protubevr.com/books/magtube-gunstock)
- [Starter](https://help.protubevr.com/books/starter-cqb-gunstock)
- [Controller mount cups](https://help.protubevr.com/books/controller-mounts)

</div></div>#### VR Accessories

<div class="page-content" dir="auto" id="bkmrk-protas-prosaber-swin"><div dir="auto">- [ProTas](https://help.protubevr.com/books/protas-joystick)
- [ProSaber](https://help.protubevr.com/books/prosaber-blade)
- [SWINGiT](https://help.protubevr.com/books/swingit-golf-club)
- [ProStraps](https://help.protubevr.com/books/prostraps-sleeves)

</div></div><div class="page-content" dir="auto" id="bkmrk--4"><div class="text-muted text-small"><div class="entity-meta"></div></div></div>