Basic ProTubeVR information

Basic information about ProTubeVR such as office location, hours, phone number, e-mail contacts, etc.

Office information & Contact information

Office information & hours:

98C Rue de l'Évêché, 13002 Marseille, France
Phone: +334 65 95 04 59
Open 9AM-5PM CET, Monday-Friday: https://www.timeanddate.com/worldclock/france/marseille
ProTubeVR observes all French Public Holidays: https://publicholidays.fr/2025-dates/
Orders are fulfilled and e-mails checked during office hours only.
Orders are ship within 1-2 business days from time of placing order.
Average response time for e-mails and support tickets is within 1 working day.

E-mail addresses:

Customer support: support@protubevr.com
Business & marketing (including Content Creators, E-sports, Affiliates, Arcade, etc.): business@protubevr.com
Defense & armed professionals: defense@protubevr.com
Other contact: contact@protubevr.com

Note: the time it takes to ship orders and respond to e-mails and support tickets increases during the holiday season.